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# Grievances: NYS Tax Page Broken
- URL: https://www.bramadams.dev/grievances-nys-tax-page-broken/
- Published: 2026-03-16T20:06:53.000Z
- Updated: 2026-03-16T20:06:53.000Z
- Description: US gov't websites are a joke
- Author: Bram Adams
- Tags: problems-solutions

## Problem

All the NYS.gov tax pages look like this:

![](https://storage.ghost.io/c/0c/cc/0ccc9a8d-054a-4056-b11e-e1bfbbb66387/content/images/2026/03/Screenshot-2026-03-16-15-49-22.png)

### Tried On

1. Chrome
2. Safari

## Solutions

1. Call them: 518-457-5181
2. (If I worked there) Allow for online users to submit tickets

## Problem II: IRS Failed at Inputting Correct Account Number for Payment Plan

Stuck in this pattern for months now.

![](https://storage.ghost.io/c/0c/cc/0ccc9a8d-054a-4056-b11e-e1bfbbb66387/content/images/2026/03/Screenshot-2026-03-16-15-59-21-1.png)

![](https://storage.ghost.io/c/0c/cc/0ccc9a8d-054a-4056-b11e-e1bfbbb66387/content/images/2026/03/Screenshot-2026-03-16-16-01-14.png)

I tried calling them. Very unhelpful. It was their fault in the first place.

## Solutions:

1. Fill out Form 9465 ([https://www.irs.gov/forms-pubs/about-form-9465](https://www.irs.gov/forms-pubs/about-form-9465?ref=bramadams.dev)) and fax it to them AND pay $50
2. Eat dirt and pay manually, allow the plan to sit in pending until the heat death of the universe (I'm going with this option)
3. (If I worked there) Minimize the information gap between a phone call and a online page that allows for little/no actions
  1. Secure form uploader. Assuming fax in 2026 is so cringe.